Shipping Policy
At The Lost Utopia, we aim to deliver your orders efficiently for a seamless shopping experience. Please review the details below:
1. Order Processing Time
All orders are processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Options & Estimated Delivery Times
We offer several shipping options depending on your location:
Standard Shipping:
-
- United States: 9-12 business days
- Europe: 7-12 business days
- Canada: 9-12 business days
- Australia & New Zealand: 5-8 business days
- Rest of the World: 7-15 business days
Express Shipping:
- United States: 5-8 business days
- Europe: 5-7 business days
- Rest of the World: 7-12 business days
Note: Delivery times are estimates and may vary due to customs or carrier delays.
3. Shipping Costs
Standard Shipping (Free for orders over $49):
- United States: $6.99
- Europe: $9.99
- Canada: $6.99
- Australia & New Zealand: $6.99
- Rest of the World: $6.99
Express Shipping:
- $19.99 or $12.99 for orders over $49
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can monitor your package’s status via 17Track.
5. Customs, Duties, and Taxes
International shipments may be subject to customs fees, duties, and taxes, which are the recipient’s responsibility.